| This home page features a bloated graphic that is nearly 400K large. There is no need for graphics this large on your website. Attorney profiles appear under the oddly titled "Lawyers Directory." We'd suggest "Lawyer Directory" or "Attorney Directory" as more logical names. To search for attorneys, we can either "press" on the letter of their last name (assuming we know it), or we have three "click here" options for other ways to search. Having to say "click here" to indicate how a website should function is like having to say "smell this" to see if something is edible. Just as your refrigerator should be periodically cleaned out, your website design and navigation should be logical. This search interface is not. Even the advanced search options do not make it clear if the options are "AND" or "OR". We found publications under the "Publications" section but were puzzled by the opening sentence on this page: "For ease of reference, publications are listed by region." Why exactly is that easy? Easy for whom? And why should I care where a publication was authored? I thought this was an international law firm? Let's say you're looking for something on intellectual properly law. You could cli k on "Global" and guess that "IP" means "intellectual properly," or you could click on "Combined Publication List" and wade through a page nearly 200K large (and not clearly organized), or you could click on "Full Text Search" and search for "intellectual property" and wade through a list of page titles (some bookmark-friendly, some not) but not file names, dates, or page summaries. In short, Baker & McKenzie makes it very hard to find information. On the positive side, font selection was consistent, graphics were professional, and e-mail options for clients are provided via BakerNet. But the flaws greatly outweigh these pluses. |