| Perhaps the most useful feature at Graham & James's site is their search engine. By allowing you to restrict your search to certain sections of the site, (Attorneys / Publications / Press Releases / Practice Areas / Locations & Contacts), the firm accomplishes two goals: first (and most important), the site is easier to use - users get the ability to take just those parts that they want. Second, it reinforces to the user just how much information is here. It may seem subtle, but after you've seen a few "brochure-ware" law firm web sites, you'll appreciate how having actual CONTENT on a web site will impress visitors. Not surprisingly, then, there is a similar attention to user-interface with the attorney directory, which allows you to search by letter, location, or practice area. Though most of the pages are dynamically generated, server response was exceedingly quick - almost instantaneous. White space is used well on the site - too much information makes a site difficult to use and/or read, and fortunately Graham & James have given the reader "space" to read casually. On a computer screen, it makes a big difference. |